Privacy Policy
Effective Date: 1 January 2025
Company Name: Decoded Marketing
Decoded Marketing is committed to protecting your personal information and maintaining transparency about how your data is collected, used, and safeguarded. This Privacy Policy outlines our practices across all services, platforms, and interactions. By using our website or engaging our services, you agree to the terms described in this policy.
1. Introduction
Decoded Marketing provides digital marketing, online reputation management, website development, analytics, and related services. In delivering these services, we collect and process personal information to ensure smooth operations, personalised communication, and efficient service delivery.
This Privacy Policy explains:
What information we collect
How your information is used
When your information may be shared
Safety and security measures followed
Your rights regarding your data
How you can contact us
2. Information We Collect
We collect information in the following ways.
2.1 Information You Provide Directly
You may provide information when you:
Fill out contact or enquiry forms
Request a proposal or quotation
Communicate through email or phone
Subscribe to newsletters
Sign service contracts
Share documents or business details needed for project execution
This information may include:
Full name
Email address
Phone number
Company name
Billing information
Project details and files
Service related preferences
Feedback and testimonials
Client login credentials shared for service performance
2.2 Information Collected Automatically
When you access our website, we automatically collect:
IP address
Browser type and version
Device information
Pages viewed and time spent
Referral source
General user behaviour and interactions
Cookies and tracking data
This information helps us analyse performance, detect issues, and improve user experience.
2.3 Information From Third Parties
We may receive information from:
Social media platforms
Advertising partners
Analytics providers
Publicly available sources
Affiliate or referral partners
This information is used only for communication, marketing insights, or service enhancement.
3. How We Use Your Information
Decoded Marketing uses your information for the following purposes.
Providing requested services including marketing, analytics, reputation management, website development, and advertising
Creating and sending service proposals, project plans, reports, and performance updates
Managing accounts, projects, invoices, and payments
Offering customer support and responding to enquiries
Improving our website, tools, and service offerings
Monitoring website security and preventing fraudulent activity
Running targeted advertising across platforms
Sending newsletters, promotions, or important service updates
Complying with legal obligations and resolving disputes
We do not sell or rent your personal information under any circumstances.
4. Cookies and Tracking Technologies
Cookies are small files stored on your device to enhance your browsing experience.
We use cookies to:
Analyse website traffic
Personalise content
Remember user preferences
Measure marketing performance
Improve site loading and design
You may disable cookies through your browser settings, although some site features may not function fully.
5. How and When We Share Your Information
Your information may be shared only under the following conditions.
5.1 Service Partners
We work with trusted partners who help us deliver our services, including:
Cloud hosting and storage providers
Email marketing platforms
Analytics and advertising platforms
Payment gateways
Freelancers or subcontractors working under confidentiality agreements
Software and security providers
Each partner is required to follow strict data protection practices.
5.2 Legal and Compliance Requirements
We may share information when required to:
Comply with applicable laws and regulations
Respond to legal requests, court orders, or investigations
Prevent fraud, misuse, or security threats
Protect our rights, clients, users, or the public
5.3 Business Transfers
If Decoded Marketing undergoes a merger, acquisition, restructuring, or asset sale, your data may be transferred as part of the business process. You will be notified of any significant changes.
6. Data Security
We use reasonable technical and organisational measures to protect your data.
Our safety practices include:
Encrypted communication channels
Secure servers and backups
Limited access to sensitive information
Confidentiality agreements with team members and partners
Regular monitoring for security threats
While no online system is completely secure, we take every practical step to safeguard your data.
7. Data Retention
We retain your information only for as long as necessary for:
Ongoing projects
Business record keeping
Legal or regulatory compliance
Accounting and tax requirements
You may request deletion of your information at any time unless retention is required by law.
8. Your Rights
Depending on your location, you may have the following rights.
Right to access your data
Right to correct inaccurate information
Right to request deletion
Right to withdraw consent for marketing communication
Right to restrict processing
Right to object to certain uses of your data
Right to request a copy of your data in a readable format
To exercise these rights, contact us through the details provided at the end of this policy.
9. International Data Transfers
Your information may be stored or processed in locations outside your country depending on the tools and platforms we use.
We work only with providers that follow strong data protection standards.
10. Third Party Links
Our website may contain links to external sites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review their policies before sharing information.
11. Children’s Privacy
Our services are intended for individuals who are at least eighteen years old.
We do not knowingly collect information from children. If we become aware that a minor has shared information with us, we will delete it promptly.
12. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or operational needs.
Updated versions will be posted on this page with the new effective date. Continued use of our website or services means you accept these changes.
13. Contact Information
For questions, requests, or concerns about this Privacy Policy or your personal information, you may contact us at:
Decoded Marketing
Email: info@decodedmarketing.com
Phone: (+91) – 99970 94047
Location: New Delhi, India